Bajaj Finserv Lending Ltd
* Duties and Responsibilities - Managing Network & Network-Security Operations for BFL. Oversee and coordinate lifecycle management for infrastructure architecture business continuance and service restoration strategies. Designing and planning strategies for Network Infrastructure and involve in process building and improvement for Network operations. Will be involved with Core IT teams to design New technologies platform for BFL Participate as a member of the IT Infrastructure & Operations management team in creating and maintaining the governance processes of the organization s infrastructure architecture data centers networks communications systems and client engineering.
Coordinate the ongoing activities of the Network Services team inclusive of oversight for the related IT project portfolio as well as ongoing incident response management for supported systems. Handle Infrastructure of Organization and evaluate new initiatives. Work closely with partners for SLA tracking. Work closely with other IT Managers to address ongoing operational needs Define requirements for new technology implementations and communicate them to key business stakeholders. Review hardware and software acquisition and maintenance contracts and pursue master agreements. Record and maintain accurate incident and change records and logs related to DC Infra Ensure daily DC Operations Job like backups and actively involved in upgrade maintenance activities Ensure equipment and software operations is compliant Act as an escalation point for the technical issues pursued within the Network Services team Work with outsourced service delivery partner to ensure strict adherence to Incident Management Change Management Capacity Management Problem Management process Ensure Compliance as per requirement Should have Hand on experience working on Cisco Contact Center Infrastructure Setup CUCM AD DHCP DNS SD-WAN Router Switches Firewall Voice Gateway Responsibilities: Manage critical Network & Network-Security operations facility engineering operations Data Center buildouts and scaling Recommend document and oversee policies and procedures to meet industry best practices and to meet required SLAs. Coordinate external vendors ensure the resource s supply and delivery match business s growth. Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA s. Know 24x7 onsite support procedure continuous improvement of operational processes procedures methods and tools. Experience of managing Remote support teams Thorough knowledge of ITIL framework Excellent Communication and Leadership Skills , * Required Qualifications and Experience Minimum qualification required is Graduate with an experience of more than 6 years. CCNP, CCNS & CCIE Certified Sound knowledge on Network & Network-Security operations. Thorough knowledge of ITIL framework. Excellent Communication and Leadership Skills Experience of managing Remote Infrastructure Teams Experience of facing audit teams
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