HO & SUPPORT-Training
This is a Supervisory role for Training Team which includes analysis, planning, marketing, implementation, monitoring, reporting of various learning initiatives to improve the Emerging Markets channel.
Key Responsibilities :
Facilitate and coordinate to ensure Training is conducted for products/process/systems for employees for all roles
Ability to define, create content EM and to measure the efficacy of training
Should be aware of New Training Techniques that can be implemented
With the Team, to drive various Learning modules on all types of platform including digital
Assess relevant training needs for employees,
in consultation with National Head/Regional Business Heads/Area and State Manager including assessment methods and measurement systems.
Plan Training initiatives and projects as per current requirement of HO-BPM team / Business, or challenges faced by the channel. This has to be based on data from various sources to show an impact to business.
Implement the Training Drives and show Needle movement to Business
Monitor and report various Training related activities conducted on monthly basis
Constantly Upskilling the Team
Conduct session audits and suggest improvement measures
Manage and control departmental expenditure within agreed budgets
Ability to identify the region’s training needs basis various Data being published
Closely work with support teams like SQ, RCU, Product
Skills Required :
Graduate with 12+ years of experience in Banking and should be well versed with products, processes and systems of the bank.
Must have very strong process knowledge
Should be able to handle marketing of Training function in Business and achieve the training agenda
Good communication skills to interact with Senior Management and other HO Departments
Working knowledge of MS Office applications
Team Management/ Leadership skills to guide/coach/mentor
Trainer Observation Skills
Innovative thinking including business development perspective
Good Presentation skills
Ability to plan Training schedules and allotment among team members.
Should be self- starter and self-motivated
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