Cisco Systems, Inc.
Who We Are
We are part of theCisco sCollaboration Technology Group(CTG), the #1 global leader in Collaboration Technologies, which provides best-in-class integrated solutions that redefinethecollaboration experience.
Our Customer Care Business Unit is an industry leader inthe market in developing and delivering intelligent customer and employee experiences at cloud speed and scale.
We are on a mission and hungry to hire A+ Engineerswho could-
oArticulate the next generation of Customer Care Solutions that will fundamentally change the way companiesengagewith their customers and will transform this multi-billion-dollar industry.
oEnvision, influence and implement the future of customer care with us.
Who You Are
You are an extremely passionate coder with a deep flair for quality.
You write clean reusable code that seasier to read, test and maintain.
Youhavebeen thelead on some modules.
You are a persistent problem solver.
Customers is your Top Priority.
You may not have solution toeverything offhand but you know how to navigate a quickest path to get a solution to your problem.
You get things done and never give up. You are self-driven and biased towards execution and delivery taking on what needs to be done and owning it through to the end and beyond. You lead by example with your tenacity and extreme ownership ethic.
Youpossessa highly infectious energy, commitment and rigor.
You are fearless and challenge status-quo regardless of hierarchy.
You love to hack and innovate.
What You will be Doing
As part of our rapidly growing team, you will be leading development of a platform based on Linux, on which the contact center application is built. You will be responsible in introducing new platform capabilities, maintain the existing ones and support applications built on the platform.
Being an integral part of our Engineering team, you will work with
oYou will build customer care solutions that provide rich experiences, connectivity, and automation
oYou willwrite code,deliver high quality, high value softwareand focus on continuous value delivery.
oYou willreview the code of other Engineers.
oYou will ensure 360 evaluation of code including Static Analysis, Code Complexity,Junits, automation using state-of-art development tools and technologies.
oYou will work with Architectand Leadsto ensure your design has conformance in all aspects and fits into the overall solution.
oYou may be a Subject Matter Expert andhelpthe architect/leadinsolution design for your components considering all possibilities serviceability,scalabilityetc.
Customer Success Team
oYou will work closely with Customer Solutions Assurance and Technical Assistance Teams to address customer issues with Top priority.
How will you Succeed
oBy writinga high quality wow inducing code using the right tools and techniques.
oThroughcontinuous value delivery
oBy addressing customer issues with top priority
oThrough your passion,hard work,continuous focus and acceleration to get your work done with quality.
oBy keeping your innovative spirits very high and hack.
oBy participating in different coding competitions and hackathons.
Join our Force if you have
6+ years of software engineering experience with Linux development environment
Experience in Python, Perl and Shell scripting
Experience in Core Java, C/C++
Experienced in Linux kernel development
Exposure to Informix database
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
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