Apply on Kit Job: kitjob.in/job/42xo4a

AssistHubPro is a fast-growing global virtual assistant and remote workforce solutions company helping businesses scale with highly trained professionals across:

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- Administration
- Marketing
- Customer Support
- Sales Support
- Operational Services

We support companies across North America, Europe, and Australia by providing world-class remote teams.n

Our mission is easy: help businesses scale faster with exceptional global talent.

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We are currently building a global operations infrastructure, and India will serve as one of our primary delivery hubs.

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We are looking for a high-performance operations leader who can build and scale our India operations from the ground up.

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This is not a maintenance role — this is a builder role.

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If you enjoy building teams, creating systems, and scaling operations in fast-growth environments, we want to hear from you.

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Role Overview The Head of Operations – India will lead the launch and scale-up of AssistHubPro’s India operations.

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You will be responsible for:

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- Building operational infrastructure
- Recruiting and scaling virtual assistant teams
- Creating operational systems and processes
- Ensuring world-class service delivery for global clients

You will work directly with global leadership and play a key role in building one of the most efficient remote workforce operations in the industry.n

This role requires someone who thrives in startup environments, can move fast, solve problems independently, and build scalable systems.

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What You Will Build

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You will lead the development and scaling of:

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- Virtual Assistant Operations




- Recruitment & Talent Pipelines
- Training & Onboarding Systems
- Quality Assurance Frameworks
- Operational SOPs & Workflows
- Performance Management Systems
- Team Leadership Structure

Key ResponsibilitiesBuild and Scale Operations n

- Launch and scale AssistHubPro’s India operations
- Build operational infrastructure from the ground up
- Develop scalable systems, workflows, and operational processes
- Create operational frameworks that support rapid growth

Build and Lead Teams n

- Recruit and build high-performing virtual assistant teams
- Develop team leads and operational leadership structure
- Establish KPIs, accountability systems, and performance standards
- Build a strong culture of professionalism and performance

Recruitment & Talent Pipeline n

- Build a strong recruitment engine for hiring virtual assistants
- Develop partnerships with hiring platforms and talent networks
- Implement efficient hiring and onboarding processes

Operational Excellence n

- Ensure high service quality and operational efficiency
- Monitor productivity, performance, and client satisfaction
- Identify opportunities for process improvements and efficiency

Training & Development n

- Implement structured onboarding programs




- Develop training systems to ensure world-class service delivery
- Establish continuous learning and professional development programs

Strategic Leadership n

- Work directly with global leadership on scaling strategy
- Identify growth opportunities within India operations
- Help scale operational capacity to support global expansion

Ideal Candidate Profile n

You are a builder and operator, not just a manager.

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You have experience scaling teams, building processes, and leading operations in fast-paced environments.

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Requirements

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- Minimum 7+ years experience in operations leadership
- Experience in BPO, outsourcing, call center, or virtual assistant companies
- Proven experience scaling teams and building operational systems
- Strong recruitment and team-building experience
- Excellent English communication skills
- Strong problem-solving and operational mindset
- Ability to thrive in a fast-moving startup environment
- Experience working with international clients preferred

What Success Looks Like (First 12 Months) n

- Build a strong operational team in India
- Establish efficient recruitment pipelines
- Implement operational SOPs and training systems
- Scale a high-performing virtual assistant workforce
- Maintain high client satisfaction and service quality
- Build the operational foundation for global growth

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Why This Role Is Unique

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This is a rare opportunity to build and lead a country-level operation for a quick-growing global company.

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You will have the autonomy to build teams, systems, a

Apply on Kit Job: kitjob.in/job/42xo4a

📌 Country Head (Kochi)
🏢 AssistHubPro
📍 Kochi