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Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS Maintain complete knowledge of the following to include but not limited to All hotel features services hours of operation Hotel function space entertainment options menus and floral decoration options Hotel safety guidelines and evacuation plan Scheduled daily group activities Answer incoming phone calls in a pleasant manner using Hotel s telephone etiquette guidelines Handle telephone enquiries according to departmental procedure Coordinate all group arrangements Work with group contacts to facilitate program planning and requirement Communicate group needs and specifications to all relevant departments Follow up with Post-Conference reports and review group billings Input all group bookings and update booking activities in the system on a weekly basis Prepare reports maintain proper records and filing system in accordance to hotel s sales administration process Maintain gifts inventory and coordinate the sending of gifts to clients Arrange site inspections for potential clients Promote positive relations with clients and attend to all requests expediently and courteously Acknowledge and handle clients complaints and comments tactfully and efficiently Report incidents or other irregularities to management Up-sell and promote hotel s facilities and services at every available prospect in order to maximize sales revenue Other Responsibilities Be fully conversant with hotel fire life safety emergency procedures Attend all briefings meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire life safety emergency procedures Perform other reasonable duties assigned by the assigned by the Management Qualifications Diploma in Tourism Hospitality Management Events Management Minimum 1 year of experience in a similar capacity Excellent reading writing and oral proficiency in English language Proficient in MS Excel Word PowerPoint

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📌 Assistant Manager Sales (New Delhi)
🏢 Accor
📍 New Delhi