- Respond to inquiries from potential clients through various channels (email, phone, chat)
- Proactively contact leads generated through marketing campaigns
Appointment Setting:
- Convert qualified leads into confirmed appointments for the sales team
- Schedule meetings by coordinating time zones and ensuring availability
Market Research:
- Understand the business needs and challenges of prospects in various English-speaking markets
- Stay updated with market trends and competitor offerings
Data Management:
- Maintain accurate and up-to-date records of lead interactions and status updates in the CRM system