Customer Service Associate (India)

Customer Service Associate (India)

26 Mar
|
Datamatics Financial Services
|
India

26 Mar

Datamatics Financial Services

India

Marketing
Full Time
India

Jobs
Customer Service Associate

Job Responsibilities

To answer customers calls and solve customer queries/ complaints or grievances.

To provide all necessary information asked by the customers.

Maintain quality standard and ensure adherence to the quality parameters & ensure customer satisfaction.

Identifies the need to escalate specific issues and follow through where necessary.

Presents detailed information and responds to questions from Managers, clients, and Customers.

Person specification (competencies)

Graduate/Undergraduate with minimum 0-1 year of experience into any BPO calling process.
Positive communication skills, both verbal and written.
Hands on Computers and other internet applications.
Detail oriented with strong organizational skills & ability to multi-task.

Please do send in your resumes on
[email protected]

📌 Customer Service Associate (India)
🏢 Datamatics Financial Services
📍 India

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