Apply on Kit Job: kitjob.in/job/440qxi

Job Title: Customer Support Associate (Healthcare)
Location: Navi Mumbai
Experience: 0–1 Year
Work Mode: Work From Office
Industry: BPO / Customer Service

Job Summary:

We are looking for enthusiastic and customer-focused Customer Support Associates to join our growing BPO team. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction.

Key Responsibilities:

- Handle inbound/outbound customer calls, emails, or chats professionally
- Resolve customer queries, complaints, and issues promptly
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Follow communication scripts and company guidelines




- Ensure customer satisfaction and build positive relationships
- Escalate complex issues to the concerned team when required

Required Skills:

- Good verbal and written communication skills (English/Hindi)
- Basic computer knowledge
- Ability to handle customers patiently and professionally
- Problem-solving and active listening skills
- Willingness to work in shifts (if applicable)
- Team player with a positive attitude

Eligibility:

- 0–1 year of experience (Freshers welcome)
- Minimum: 12th pass / Graduate (any stream)
- Immediate joiners preferred

Job Type: Full time

Work Location: In person

Apply on Kit Job: kitjob.in/job/440qxi

📌 Customer Support Associate (BPO) (India)
🏢 SHUL Ventures
📍 India