28 Mar
|
Annex Creations Private
|
Jaipur
28 Mar
Annex Creations Private
Jaipur
Apply on Kit Job: kitjob.in/job/444212
- *Job description:**
nJaipur (On-Site)n
Full-Time Internship | 3 Months
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- *About the Role**
nWe are looking for a proactive and responsible Sales & Customer Support Intern to assist with customer communication, order confirmations, and sales follow-ups for our growing fashion brand. The role involves interacting directly with customers, handling queries, and supporting both retail and wholesale sales communication.n
This position is ideal for someone who is comfortable speaking with customers on calls, managing messages professionally, and maintaining organized follow-ups.
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- *Key Responsibilities**
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Website Order Confirmation
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- Call customers to confirm website orders and verify order details before processing.
nAbandoned Cart Follow-upsn
- Contact customers who have added products to their cart but did not complete the purchase.
- Follow up with them and assist in converting inquiries into confirmed orders.
nCustomer Support & Query Handlingn
- Receive and manage customer calls and messages related to returns, exchanges, and order-related queries.
- Ensure timely responses and maintain a positive customer experience.
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Wholesale Customer Communication
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- Call wholesale customers to inform them about recent product launches.
- Share product photos and details with them and coordinate order inquiries.
- *Who We’re Looking For**
- Comfortable communicating with customers over phone calls.
- Good spoken communication and interpersonal skills.
- Responsible, organized, and qualified in handling customer interactions.
- Ability to manage multiple conversations and follow-ups.
- Basic familiarity with WhatsApp and phone-based communication.
- *What You’ll Gain**
- Hands-on experience in sales and customer support operations.
- Exposure to real customer interactions and order management.
- Prospect to develop communication and relationship-building skills.
- Practical experience working with a growing fashion brand.
- Performance-based growth opportunities.
- *Application Instructions**
- Please apply only if you are comfortable working
- *on-site in Jaipur**
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- This role involves
- *regular phone communication with customers**
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- *Work Location: In person**
Apply on Kit Job: kitjob.in/job/444212
📌 Sales and Customer Support Intern (Jaipur)
🏢 Annex Creations Private
📍 Jaipur