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Job Role: Guest Service Associate

Key Responsibilities:
Customer Service
Greet customers in a friendly and courteous manner.
Assist customers with ticket purchases and provide information about showtimes and seating.
Handle customer inquiries and resolve issues or complaints professionally.
Provide assistance to guests with disabilities or special needs.
Ticketing & Box Office
Operate the ticketing system to sell and print tickets.
Handle cash, card, and digital payments accurately.
Balance the cash register at the beginning and end of the shift.
Concessions
Prepare and serve food and beverages such as popcorn, snacks, and drinks.
Promote and upsell combo offers and promotional items.
Maintain cleanliness and organization at the concession counter.
Follow food safety and hygiene standards.
Ushering
Check and collect tickets at the theater entrance.
Assist guests in locating their seats.




Ensure the auditorium is clean and properly maintained.
Monitor the theater during shows to ensure a secure and comfortable setting.
Manage crowd flow during peak hours and special events.
Cleanliness & Maintenance
Maintain cleanliness in all guest areas.
Report maintenance or safety issues to management immediately.
Team Collaboration
Work closely with team members to ensure smooth theater operations.
Participate in training sessions and team meetings.
Support special events and promotional activities.

Education & Qualification:
12th Pass / PUC
Degree / Graduation
Diploma / Degree in Hotel Management or Aviation preferred.

Pay: ₹17,500.00 - ₹30,000.00 per month

Advantages:
Food provided
Health insurance
Provident Fund

Work Location: In person

Apply on Kit Job: kitjob.in/job/4452if

📌 Guest Service Associate Bengaluru (India)
🏢 PVR INOX
📍 India