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JOB DESCRIPTION
About KPMG in India
KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
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Position reports to:
Manager / Associate Director / Director
Position purpose:
Insight Led Sales – Team Leader
Key Accountabilities
Role Descriptors
Measurable /KPI’s
Client
Have a customer first approach
Building positive working level client relationships
Understand Service Line offerings
Enhance firm and personal brand value
Negotiation and objection handling skills
Successful completion of client engagement deliverables in line with project plan.
Ensure supervision of a minimum hours clocked on a client.
Working level client satisfaction
Reaching out to external C-Suite stakeholders
Quality
Quality of output and timeliness of delivery
Adhere to operational excellence norms
Achieve high level of chargeable utilisation of available time
Awareness of internal risk procedures
Understanding of latest technology trends
Become a subject matter expert (SME)
Strong bias for action
Perform on business / engagement specific KPI
Number of assigned tasks delivered on time and project plans adhered to
Display effective verbal and written communication skills
Overall performance of the cluster/territory/market/zone
People
Engagement reviews, completion of PDP. Feedback obtained and acted on throughout the year
Build collaborative relationships and have a team player approach
Proactively engage in cross-functional communication and sharing of information
Maintain and develop broader internal networks so that one is able to articulate in detail to (other parties) all service offerings of one’s own department
Need to be technically sound in relevant areas
Effectively manage a team of 4/5 members
Engagement Review Feedback. Minimal review comments. To be done in a timely manner
Timely completion of self-appraisals
Buddy to recent joiners
Participate in nominated trainings and achieve the desired hours as prescribed by the firm’s policy -
Annual & Triennial CPE completion
Independently conduct product/process trainings
Manage team performance thereby ensuring achievement of targets for
cluster/territory/market/zone
Financial Strength
Develop transparency towards deadlines and client expectations.
Operational efficiency
Adhering to the project plan
Timesheet - Maximum of 3 defaults
Work progressively and ensuring chargeability >85%
Achieving monthly/quarterly/annual revenue targets
Updating the CRM
Public Trust
Suggest solutions to enable the firm to emerge as a leader
Strengthen KPMG’s reputation in the public eye
Have connects with the KPMG Alumni network
Read articles and keep up to date with the latest trends in technology/telecom/financial services/SaaS solutions
Equal employment opportunity information
KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
QUALIFICATIONS
Position reports to:
Manager / Associate Director / Director
Position purpose:
Skills, Knowledge & Experience:
Qualifications:
?
Graduate / Post Graduate in any (Preferably in marketing, sales and finance)
Experience:
?
5-7 years sales/B2B sales experience
Skills or Knowledge:
Skill or knowledge area
Level or depth required
Why is it required?
Verbal and written communication skills
High level of competence required
?
Good communication skills to interact cross-functionally and/or with seniors,
with an ability to convey messages in a clear and structured manner
?
Ability to execute using the methodology prescribed for the service line
?
Ability to summarize the output in a logical and structured manner
Project management skills & Business Acumen
Low to Moderate level of competence required
?
D
eliver high deliverables with an eye for detail
?
Ensuring personal ownership (responsibility and accountability) for own work and performance/deliverables
?
Reasonably good understanding of one's business line
Analytical Skills
Moderate level of competence required
?
Ability to plan monthly/quarterly/annual targets
?
Analyze Voice of Customer (VoC) for different product segments
?
Product/customer insights for their designated
cluster/territory/market/zone
Domain Knowledge / IT Skills
Low to Moderate level of competence required
?
Basic understanding of IT systems, Knowledge of MS office and data analytics tools
Stakeholder and People Management Skills
Low to Moderate level of competence required
?
To have discretion and an ability to maintain high level of confidentiality
?
Ability to work well in teams
Learning Path Interventions:
Next Level Key Indicators:
Ability to achieve targets consistently
High level of competence required
?
Achieving 90% targets consistently
?
Higher contribution of fresh/new business (onboarding new logos)
?
CRM updation
Project Management skills
Moderate level of competence required
?
Independently manage the key KPIs of the project
?
Ability to drive the project financials
Develop team management skills
High level of competence required
?
Ensure team members achieve their targets and provide guidance wherever necessary
?
Improve team productivity
Domain Knowledge / IT Skills
High level of competence required
?
Understanding of clients/applications
?
High proficiency in MS Excel and PowerPoint
?
Certification and additional qualifications
Apply on Kit Job: kitjob.in/job/449qxc
📌 Assistant Manager - ILS (Mumbai)
🏢 KPMG
📍 Mumbai