Customer Service Associate (CSA) (India)

Customer Service Associate (CSA) (India)

29 Mar
|
MPTV Corporation
|
India

29 Mar

MPTV Corporation

India

We are looking for a Sales Coordinator / Executive to join our team at Mp Tv Corporation Llp - Audio systems Manufacturing unit to handle customer calls, provide exceptional customer support and resolve queries related to Audio systems. The role offers an attractive in-hand salary of ₹25,000 - ₹27,000 and opportunities for growth.

Key Responsibilities:

- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.
- Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift. Freshers are welcome to apply.

Pay: ₹18,000.00 - ₹20,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Customer Service Associate (CSA) (India)
🏢 MPTV Corporation
📍 India

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