Apply on Kit Job: kitjob.in/job/4510sb

Job Title: Customer Support Associate – International Voice Process

Location: Pune

Job Description:

We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.

Key Responsibilities:

- Handle customer calls for international clients professionally and efficiently
- Understand customer issues and provide accurate resolutions
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately

Eligibility Criteria:

- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice and Chat BPO domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability

Work Schedule:

- 5 days working
- 2 rotational weekly offs
- Rotational shifts (as per business requirements)

How to apply:

Interested candidates can share their cv‘s on whats app

Contact Person : HR Versha Singh

Contact Details : (phone hidden)

Apply on Kit Job: kitjob.in/job/4510sb

📌 Customer Service Specialist (India)
🏢 WNS
📍 India