31 Mar
|
Pretty Child
|
India
31 Mar
Pretty Child
India
Apply on Kit Job: kitjob.in/job/455h7a
Job Overview:
We are actively hiring enthusiastic and performance-driven professionals for an international First Party Collections voice role. This opportunity is ideal for candidates who are confident communicators, target-oriented, and eager to build a strong career in the global customer service and collections space.
Key Responsibilities:
Handle outbound and inbound calls to customers regarding overdue or pending payments
Engage with customers to understand payment issues and provide suitable repayment solutions
Negotiate payment plans and encourage timely resolution of outstanding balances
Educate customers about account status, dues, and payment options
Maintain accurate records of interactions, commitments, and follow-ups in the system
Achieve daily and monthly collection targets along with quality metrics
Ensure compliance with company policies and regulatory guidelines during all interactions
Build positive customer relationships while driving collections in a professional manner
Eligibility Criteria:
SSC/HSC with a minimum of 6 months of international BPO experience
Strong English communication and negotiation skills
Confident, assertive, and target-oriented personality
Basic computer knowledge and ability to multitask
Willingness to work in rotational shifts and week-offs
Compensation & Incentives:
Freshers in this domain: ₹22,000 – ₹5,000 in-hand
Experienced candidates: Up to ₹42,000 in-hand
Unlimited performance incentives (high earning potential)
Training incentives up to ₹10,000
Work Schedule:
5 days working
2 rotational week offs
Facilities & Benefits:
Transport provided (drop facility + centralized pick-up points)
Structured training program with incentives
Fast-paced growth environment with performance recognition
Opportunity to enhance international communication and negotiation skills
Location:
Wagle Estate, Thane
Interview Process:
HR Round – Telephonic
Operations Round – Virtual (Microsoft Teams)
Versant Assessment (Score: 67) to be completed from office
Why This Role Stands Out:
If you’re looking for a role where your communication skills directly impact your earnings, this is the perfect opportunity. With uncapped incentives, strong earning potential, and a high-growth environment, this position rewards performance and consistency like no other.
Contact:
Maitri – (phone hidden)
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹42,000.00 per month
Perks:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
Apply on Kit Job: kitjob.in/job/455h7a
📌 Senior Customer Service Associate (India)
🏢 Pretty Child
📍 India