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Company Description

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PrivoCorp is an enterprise mortgage operations partner supporting originators, servicers, sub-servicers, and title & settlement firms across the United States. We combine institutional-grade governance with execution agility to deliver precision at scale.

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Our capabilities span the full mortgage lifecycle—originations, servicing, and title & settlement—anchored in structured methodologies that drive portfolio stability, operational resilience, and measurable performance outcomes. We operate as an extension of our clients’ leadership teams, bringing senior-level oversight, disciplined execution frameworks, and a control-first mindset to every engagement. At PrivoCorp, we are trusted by organizations where accuracy, compliance, and consistency are non-negotiable—and where operational excellence directly impacts portfolio performance. Role Description

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This is a full-time, on-site leadership role based in Kochi, responsible for managing and scaling mortgage servicing operations with a focus on precision, compliance, and portfolio performance.

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The Senior Manager will lead end-to-end servicing functions, including loan boarding, escrow administration, exception resolution, portfolio reconciliation, and large-scale transfer stabilization. This role requires driving operational rigor, ensuring adherence to regulatory and client standards, and building high-performing teams aligned to delivery excellence.

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You will serve as a key operator interfacing with client stakeholders, translating business objectives into execution frameworks,



and ensuring consistent, high-quality outcomes across the servicing lifecycle. Key Responsibilities

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Lead and scale mortgage servicing operations with full accountability for delivery, quality, and SLAs

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Oversee loan onboarding, escrow management, exception handling, and portfolio reconciliation

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Drive stabilization of portfolio transfers with minimal disruption and controlled execution

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Ensure strict adherence to regulatory requirements and client-specific compliance frameworks

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Implement process optimization initiatives to enhance efficiency, accuracy, and turnaround times

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Build, mentor, and lead high-performance teams with a solid culture of ownership and accountability

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Act as a strategic liaison between internal teams and client stakeholders Qualification

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Deep expertise in U.S. mortgage servicing operations, regulatory standards, and compliance frameworks

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Strong understanding of the broader mortgage ecosystem, including originations and lending models

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Solid financial and portfolio management acumen with an ability to interpret operational impact on portfolio performance

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Demonstrated leadership experience managing large teams and complex operations environments

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Proven track record in process optimization, risk mitigation, and client relationship management

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Prior experience in a senior leadership role within mortgage servicing or related domains preferred

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Bachelor’s degree in Business, Finance, or a related field; advanced degree or industry certifications are advantageous

Apply on Kit Job: kitjob.in/job/456eib

📌 Senior Manager - Mortgage Servicing (Kochi)
🏢 PrivoCorp
📍 Kochi