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Job\_Description":"

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Inside Sales\ Associate

nHyderabad \/ Vizag \- WFOn

Full Time

n5+ Years experiencen

- *Position Summary:

nAs an Inside Sales\ Associate, your primary responsibility will be to drive sales for our catalog\ of client products, with a particular emphasis on fetal bovine serum (FBS).n

You will actively\ promote and sell a broad product portfolio and collaborate closely with\ field\-based Cell Culture Solutions Sales Specialists.

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Key duties involve\ developing and maintaining strong relationships with academic researchers,\ professors, and lab managers across universities and research institutions to\ enable effective sales strategies and achievement of revenue targets.

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Your role will\ include generating, qualifying, and systematically following up on sales leads\ within various research labs and institutions. Meeting monthly, quarterly, and\ annual sales goals\both revenue and margin\will be critical to your success. A\ proactive approach, robust teamwork skills, and the ability to navigate the\ research and life sciences landscape are essential.

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- *Key Responsibilities:

n\- Market and Product\ Knowledge o Develop a deep\ understanding of the research market, enabling effective customer engagement.n

o\ Attain detailed knowledge of FBS and other Cell Culture Solutions products,\ understanding product applications and value to customers.

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\- Sales Process\ Management o Effectively manage\ the sales process, from lead identification and qualification to needs assessment,\ presentation, quoting, and securing purchase orders.

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o Assess customer needs,\ leveraging active listening and probing skills to convert customer challenges\ into opportunities.

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\- Customer Engagement\ and Relationship Management o Build and maintain\ relationships with key academic and biotech labs within a specified geographic\ region via email, phone, and other online communication channels.

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o Achieve and\ exceed sales targets by actively managing and expanding accounts, fostering\ customer retention and share\-of\-wallet growth.

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\- Sales and Outreach\ Activities o Drive FBS sales\ through direct outreach, email campaigns, and strategic follow\-up.

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o Prospect new leads\ via cold calling, lead lists, and online research, leveraging field reps as\ needed for in\-person outreach.

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\- Technical Expertise\ and Consultative Selling o Provide technical\ expertise on FBS, educating customers on product features, benefits, and\ quality standards.

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o Offer tailored\ solutions to meet specific research needs, ensuring customers get the best\ product value, specs, and options.

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\- Customer Support\ and Communication o Respond promptly to\ customer inquiries across various channels (phone, email) and coordinate with\ internal teams (customer service) to resolve issues.

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o Collaborate with\ outside sales teams, as needed, to develop new opportunities or meet customer\ needs.

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\- Sales Tracking and\ Reporting o Monitor market\ trends and competitor activities to stay informed.

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o Maintain CRM\ records of sales activities, customer interactions, and provide regular sales\ pipeline updates to management.



Core Competencies

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\- Customer Centric o\ Consistently aware of how work product impacts customer value and experience\ and works with intensity to optimize customer value and experience. Able to\ identify barriers and inefficiencies impacting customer value.

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\- Effective Teamwork\ o Keen ability to collaborate with a diverse set of colleagues \often under\ pressure o accomplish business objectives and deliver customer value. Able\ to identify \and correct he issues degrading the success of teams.

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\- Personal Leadership o Consistently\ delivers high\-quality individual results, and when problems are encountered,\ able to be self\-reflective and identify new ways of working to accomplish\ individual objectives. Strong level of personal accountability. Invests time\ and energy into professional development. Routinely takes the initiative to\ solve challenges and capitalize on business opportunities.

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\- Planning and\ Organizing o Able to clearly\ identify the work that needs to be done and the order in which the work needs\ to be completed to generate the desired result. Consistently able to foresee\ challenges and barriers to success and then effectively develops \and\ implements \actions to accomplish objectives.

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\- Effective\ Communications o Able to organize thoughts to communicate to colleagues\ concisely and accurately and, as needed, management. Oral and written\ communications are professional and appropriate for the setting and the\ audience.

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- ***Company Values
- *\- Integrity o Doing the right\ thing he first time. Honoring and keeping commitments.
- *\- Intensity o Working with speed\ and focus to deliver the highest quality re

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📌 Inside Sales Associate (Visakhapatnam)
🏢 XTGlobal
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