01 Apr
|
Infosys BPM
|
Coimbatore
01 Apr
Infosys BPM
Coimbatore
Apply on Kit Job: kitjob.in/job/45brzq
Customer Support Executive – International Voice Process Location: Bangalore Experience: 1–4 years in International Voice Process Job Summary: We are looking for dynamic professionals with excellent communication skills and prior experience in handling international clients for our International Voice Process . The role involves providing exceptional customer support and ensuring high-quality service delivery. Key Responsibilities: Handle inbound and outbound calls for international customers. Resolve customer queries and provide accurate information in a timely manner. Maintain professionalism and empathy while interacting with clients. Document interactions and update systems as per process guidelines. Meet performance metrics including quality, productivity, and customer satisfaction. Required Skills & Qualifications: Experience: 1–4 years in international voice process or customer support. Communication: Excellent verbal and written communication skills in English.
Ability to handle international clients and adapt to different cultural contexts. Strong problem-solving and customer service orientation. Basic computer proficiency and ability to work with CRM tools. Additional Requirements: Shift: Comfortable with night shifts and rotational shifts. Education: Graduate in any discipline (preferably). Work Environment: Ability to work in a rapid-paced, target-driven environment. If this role excites you and aligns with your experience, we’d love to hear from you Please share your updated resume along with the following details to: Candidate Information (Required for Screening) Full Name : Email ID & Mobile Number : Graduation Details (Degree): Date of Birth : Post-Graduation Details (if applicable): Total Experience : Relevant Experience (Customer Service / Solution Design) : Current / Previous Company Name : Current CTC (₹) : Expected CTC (₹) : Notice Period : Current Location :
Apply on Kit Job: kitjob.in/job/45brzq
📌 Infosys BPM is Hiring (Coimbatore)
🏢 Infosys BPM
📍 Coimbatore