Apply on Kit Job: kitjob.in/job/45db6t

Company Overview

The Collections Specialist is responsible for managing the accounts receivable portfolio for commercial customers, with a focus on improving the timeliness of payments and reducing aging balances. This role follows a structured collection process, maintains professional customer communication, and collaborates with internal teams to resolve discrepancies impacting payment.
Strong email and phone communication skills, persistence, and professionalism are critical to success in this role.

Job Summary and Responsibilities

Manage and monitor accounts receivable aging for commercial customers
Execute a structured collection process to improve payment timeliness and reduce delinquency
Conduct proactive outreach via phone and email regarding outstanding balances
Maintain consistent follow-up cadence based on aging thresholds
Document all collection activities and customer communications
Identify, research, and escalate billing disputes or discrepancies to appropriate internal resources (billing,



operations, finance, etc.)
Partner with internal teams to assist in resolution of invoice or payment issues
Reconcile customer accounts and validate applied payments
Provide status updates on aging trends and high-risk accounts
Support month-end AR reporting and analysis as needed

Job Requirements and Qualifications

2+ years of collections or accounts receivable experience (commercial setting preferred)
Experience working within an ERP system; familiarity with Costpoint accounting system is preferred
Strong understanding of AR aging and collection cycles
Excellent written and verbal communication skills
Professional, customer-focused demeanor
Ability to manage multiple accounts and prioritize effectively
Strong problem-solving and follow-through skills
Proficiency in Microsoft Excel and Microsoft Office Suite

Apply on Kit Job: kitjob.in/job/45db6t

📌 Associate Executive (Chennai)
🏢 Important Company of the Sector
📍 Chennai