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Project Role Business Process Designer Project Role Description Analyzes develops and improves workflows Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness Collaborates with business users to identify and define detailed product requirements and use cases Design continuous monitoring and feedback collection to help them refine processes over time Must have skills Hotel and Lodging Positive to have skills NA Minimum 12 year s of experience is required Educational Qualification 15 years full time education Summary As a Business Process Designer you will analyze develop and improve workflows Identify inefficiencies in existing processes and propose solutions to optimize effectiveness Collaborate with business users to identify and define detailed product requirements and use cases Design continuous monitoring and feedback collection to help refine processes over time Roles Responsibilities 1 Engage with your target stakeholders - build rapport and trust as you prepare them for the upcoming change 2 Primary go-to-person for your target stakeholders with the goal to make the change frictionless for them - be their liaison with other subject matter experts leaders other teams across the program 3 Manage the change working closely with your target stakeholders - enabling guiding them managing the risks helping resolve issues and holding them accountable for their assigned tasks 4 Primary lead for the assigned PODs workstreams along with client s first point of escalation 5 Manage the teams PODs with work allocation tracking deliverable performance reviews and coaching mentoring for the team members Key responsibilities include 6 Enable users with the understanding of the relevant tools and processes 7 Assist users in timely completion of the required change management tasks 8 Review and ensure accuracy and quality of the change tasks 9 Triage process and or system issues and seek additional help promptly 10 Monitor report the health of the change and escalate when needed 11 Analyze repeat questions issues learnings and suggest best practices 12 Contribute to continuous improvement of the processes knowledge tools 13 Assign track review the work deliverable performance 14 Mentor your team members for motivation commitment to quality and client success team members Professional Technical Skills Must have 1 Hospitality skills - Hands on process functional knowledge by virtue of either having worked at a hotel hospitality aviation travel company or worked on a project in any of such industry sub-segments - Minimum 2 years 2 Collaboration skills - Excellent project management coordination skills - demonstrated experience working directly with external internal global stakeholders 3 Communication skills - Excellent spoken written proficiency in English language - demonstrated experience working directly with external internal global stakeholders Nice to have 1 Experience with any application transformation project as a business analyst developer tester any role Should have any one 1 Data skills - hands-on experience working on any data skill in migration transformation related project - Minimum 2 years 2 Analysis Functional skills - relevant strong direct working experience with clients as a functional consultant business analyst systems analyst - Minimum 2 years 3 Change management - experience of directly managing being deeply engaged in any major business transformation program - Minimum 2 years Additional Information - Should have a minimum of overall 12 years of relevant profession experience - Should have 15 years of full-time education - Location Bangalore primary Gurgaon secondary - Should be ready to work in US and EMEA Shifts 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world s leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen services creating tangible value at speed and scale We are a talent- and innovation-led company with approximately 791 000 people serving clients in more than 120 countries Technology is at the core of change today and we are one of the world s leaders in helping drive that change with strong ecosystem relationships We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability Our broad range of services solutions and assets across Strategy Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships We measure our success by the 360 value we create for our clients each other our shareholders partners and communities Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

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📌 Business Process Designer (Bengaluru)
🏢 Accenture
📍 Bengaluru