Apply on Kit Job: kitjob.in/job/45gs30

We are looking for a Sr Marketing Operations Executive, Salesforce Marketing Cloud, for a

direct client-facing individual contributor role. The candidate will be responsible for

end-to-end campaign execution, operational excellence, client communication, reporting,

dashboard preparation, and campaign performance analysis.

This role requires strong hands-on expertise in Salesforce Marketing Cloud, a high level of

ownership, robust communication skills, and the ability to work independently in a

remote environment with discipline and accountability.

Special skill sets (if any):Certification: Salesforce Certified Marketing Cloud Email Specialist

Key Responsibilities

1) Campaign Execution and Operational Excellence

● Execute end-to-end email and CRM campaigns within Salesforce Marketing Cloud

● Manage campaign setup, segmentation, deployment, scheduling, journey execution, and

post-deployment checks

● Ensure campaign accuracy across audience selection, links, tracking, personalization,

suppression logic, and scheduling

● Maintain high standards of quality assurance and timely delivery

● Troubleshoot execution, journey, data, and platform-related issues

2) Salesforce Marketing Cloud Platform Management

● Work hands-on across core Salesforce Marketing Cloud capabilities including:

○ AMPscript

○ Email Studio

○ Automation Studio

○ Journey Builder

○ Contact Builder

○ CloudPages

○ SQL

○ Mobile Studio

○ HTML/CSS

● Build and manage automations, customer journeys, segmentation logic, and data

extensions

● Create and manage CloudPages, landing pages, and forms





● Support personalization and dynamic content requirements

● Leverage Einstein features where applicable to support optimization and campaign

effectiveness

3) Client Communication and Stakeholder Management

● Act as a direct point of contact for clients on campaign-related communication

● Manage client expectations on deliverables, timelines, feasibility, and dependencies

● Provide clear, structured, and confidence-building campaign updates

● Build trust through strong, influential, and professional communication

● Coordinate effectively with internal teams including strategy, design, copy, QA, and

production

4) Reporting, Dashboards, and Analytics

● Prepare campaign reports, dashboards, and trackers for clients and internal

stakeholders

● Analyze campaign performance, operational trends, and data points

● Share meaningful insights and actionable recommendations

● Ensure accuracy, consistency, and timeliness in reporting

5) Ownership and Remote Working Discipline

● Work effectively in a remote setup with strong self-discipline and accountability

● Demonstrate ownership of timelines, deliverables, communication, and execution quality

● Maintain proactive follow-up, transparency,



and responsiveness

● Operate independently with minimal supervision

Required Skills

Technical Skills

● Strong hands-on experience in Salesforce Marketing Cloud

● Expertise in:

○ AMPscript

○ Email Studio

○ Automation Studio

○ Journey Builder

○ Contact Builder

○ CloudPages

○ SQL

○ HTML/CSS

● Experience in building and managing landing pages and forms

● Experience with Einstein features in Salesforce Marketing Cloud

● Strong understanding of campaign execution, customer journeys, segmentation, and

automation workflows

● Experience in reporting, dashboard creation, and campaign analytics

● Valuable working knowledge of Excel or Google Sheets

● Strong QA and troubleshooting skills

Soft Skills

● Strong client communication skills

● Influential and impressive communication ability

● Strong ownership mindset

● High attention to detail

● Strong analytical and problem-solving skills

● Ability to manage multiple priorities and deadlines

● Strong stakeholder coordination skills

● Self-discipline and ability to work independently in a remote setting

Qualifications

● Minimum Certification Required: Salesforce Certified Marketing Cloud Email

Specialist

● Bachelor’s degree in Marketing, Business Administration, Information Technology,

Computer Applications, Computer Science, Engineering, Communications, or a related

field

● Relevant hands-on experience and certification will carry higher weight than academic

specialization

Apply on Kit Job: kitjob.in/job/45gs30

📌 Sr Marketing Operations Executive(SFMC) (Raipur)
🏢 Uplers
📍 Raipur