GLOBAL HOSPITALITY & MANAGEMENT SOLUTION specializes in providing integrated facility management services tailored to meet diverse client needs. Our offerings include cleaning and housekeeping services, building maintenance, landscaping and garden maintenance, pest control, handyman services, swimming pool maintenance, and solid waste management. Our commitment is to deliver high-quality, reliable, and effective solutions to enhance facility operations. We prioritize excellence and client satisfaction in every service we provide.
n
Role Description
n
This is a full-time, on-site Client Relationship role based in Raipur. The role involves ensuring consistent client satisfaction by addressing inquiries and resolving issues, offering exceptional customer support, and maintaining strong client relationships. Key tasks include maintaining clear and skilled communication,
analyzing client feedback to improve services, and working collaboratively with internal teams to meet client expectations.
n
Qualifications
n
Strong proficiency in Customer Satisfaction and Customer Service
n
Excellent skills in Customer Support and Communication
n
Analytical skills to evaluate and improve client experiences
n
Robust interpersonal skills and the ability to build lasting professional relationships
n
Proactive problem-solving abilities and organizational skills
n
Experience in facility management or hospitality services is advantageous
n
Bachelor's degree in Business, Hospitality, or a related field is preferred