Assistant Front Office Manager - Male /female ( With Hotel / Resort Experience) (Kerala)

Assistant Front Office Manager - Male /female ( With Hotel / Resort Experience) (Kerala)

03 Apr
|
Flora Hospitality
|
Kerala

03 Apr

Flora Hospitality

Kerala

We Are Hiring Assistant Front Office Manager Male Female Location Luxury Boutique Hotel - Athirappilly Thrissur We are seeking a dynamic and service-driven Assistant Front Office Manager to join our luxury boutique hotel in Athirappilly The ideal candidate will play a key role in front office operations guest satisfaction and team leadership J ob Description - Working operationally at Reception assisting guests with enquiries check in storage of luggage and general information about the hotel and local area Supervision support and training of Front Office team members to ensure standards and procedures are followed Ensuring that all company and department policies and procedures are followed Promptly handling guest complaints and feedback in a professional manner Completion of reports conducting shift handover ensuring all accounting practices and processes are completed and administration duties as required Work closely with the Reservations Sales Food Beverage and Housekeeping teams to ensure guest expectations are met Encourage and foster an environment of open communication across departments Ensure the security of the hotel stocks and keys at all times whilst on duty Assist the Operations manager in complying with legal obligations in relation to Health Safety Ensure that risk assessments are carried out and reviewed regularly Identify and report maintenance requirements hazards in the workplace Assume responsibility whilst on duty for any emergency situations in line with procedures Attend any training meetings as required Qualification Experience Degree Diploma in Hotel Management Travel and Tourism Management Minimum 3 years of relevant experience in a similar capacity Excellent reading writing and oral proficiency in English language Ability to speak other languages will be an advantage Good working knowledge of MS Excel Word PowerPoint Knowledge in Hotelier software would be an advantage Competencies Key skills Robust leadership interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task work well in stressful high-pressure situations A team player builder A motivator self-starter Well-presented and professionally groomed at all times Contact Details Email vinesh manakkat florahospitality com WhatsApp 91 62355 93000 Job Types Full-time Permanent Pay 28 000 00 - 30 000 00 per month Education Bachelor s Preferred Experience total work 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

📌 Assistant Front Office Manager - Male /female ( With Hotel / Resort Experience) (Kerala)
🏢 Flora Hospitality
📍 Kerala

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