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CRM Executive (Remote, CET Hours)
Experience: 3+ years in CRM operations/administration
Key responsibilities

Maintain and administer the CRM: user setup, permissions, fields, workflows, and data quality checks.​
Support CRM integrations with tools such as email marketing, accounting, or event/membership platforms and coordinate with vendors/tech teams when needed.​
Execute and support campaigns (email/SMS/newsletters) from the CRM, including audience segmentation, list building, and basic A/B tests.​
Build and update dashboards and reports on membership/donor activity, engagement, renewals, and key KPIs.​
Perform ongoing data entry, cleaning, de‑duplication, and enrichment to keep contact and organization records accurate and complete.​
Document CRM processes, create simple SOPs, and provide basic user support/troubleshooting to internal stakeholders.​
Liaise with program, membership,



and finance teams to capture requirements and translate them into CRM configurations or workflows.​ Requirements
Minimum 3 years’ hands‑on experience managing or administering a CRM (e.g., Salesforce, Hub Spot, Dynamics, or association / nonprofit CRMs like Fonteva, Member Clicks, Raklet, etc.).​ Proven experience working fully remotely with robust communication and self‑management, including daily collaboration via video and async tools.​
Ability and willingness to work core hours aligned with CET time zones.
Strong Excel/Sheets skills and comfort working with large datasets, imports/exports, and data validation.​
Clear written and spoken English; additional European languages are a plus for member/donor communication.​
Experience in an association, chamber, trade organization, or NGO/nonprofit environment is highly desirable.

Apply on Kit Job: kitjob.in/job/45oyxj

📌 Crm executive (Raipur)
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📍 Raipur