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Job Title: IT Support Specialist

Job Overview

We are seeking a proactive and detail-oriented IT Support Executive to manage day-to-day IT operations and provide technical assistance to employees. This role involves IT asset procurement, onboarding support, troubleshooting basic technical issues, and coordinating with internal teams, clients, and external vendors.

Key Responsibilities

* Procure IT equipment (laptops, accessories, etc.) from platforms such as Amazon and ensure timely delivery to new and existing employees

* Coordinate with delivery agents and vendors to track shipments and resolve delivery-related issues

* Set up and configure laptops, software, and required tools for current hires

* Create, assign, and manage official email IDs and communication tools

* Allocate and manage Zoom accounts/numbers for employees

* Provide basic IT support and troubleshoot hardware and software issues





* Act as the first point of contact for all IT-related queries

* Communicate with clients regarding IT-related issues and ensure timely resolution

* Conduct IT onboarding and training sessions for employees on tools, systems, and best practices

* Maintain accurate records of IT assets, licenses, and user access

* Support execution of digital initiatives and strategies (preferred)

Required Skills & Qualifications

* Basic understanding of IT systems, hardware, and software troubleshooting

* Familiarity with email systems (e.g., Zoho), video conferencing tools (e.g., Zoom), and collaboration platforms

* Strong coordination and communication skills

* Ability to manage multiple tasks and ensure timely follow-ups

* Problem-solving mindset with strong attention to detail

US shift

Salary- 4-4.2 LPA

Apply on Kit Job: kitjob.in/job/45pk04

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