Regional Customer Success Manager (Gurugram)

Regional Customer Success Manager (Gurugram)

04 Apr
|
Bandhoo Solutions and Services
|
Gurugram

04 Apr

Bandhoo Solutions and Services

Gurugram

- *Regional Customer Success Manager**

nGurgaon, Haryana (Hybrid)n
- *Role at a Glance**
- **Company:** Bandhoo Solutions and Services Pvt. Ltd.
- **Location:** Gurgaon (Hybrid – candidates must be locally based)
- **Job Type:** Full time, Permanent
- **Experience:** 1–2 Years
- **Salary:** ₹25,000 – ₹35,000 per month
- **Reporting To:** General Manager
- **Work Days:** Monday to Friday (Day Shift)
- *About Bandhoo**

nBandhoo Solutions and Services Pvt. Ltd. is a fast-growing Construction Technology company founded in 2020. Our platform, *Constra*, enables real-time construction monitoring using AI, drones, and 360° imaging.n

Our clients include top industry players like Lodha, Emaar, L&T; Realty, Prestige, Brigade, Sobha, Shapoorji Pallonji, Tata Projects, and Max Estates.

n

- *Key ResponsibilitiesCustomer Success**
- Manage onboarding and client training
- Ensure strong product adoption
- Resolve issues proactively
- Conduct regular client reviews
- Share insights with product teams
- *Account Management**
- Handle client accounts across NCR region




- Manage renewals and reduce churn
- Identify upsell opportunities
- Maintain long-term client relationships
- *Mandatory Requirement**

nHands-on experience with at least one:n
- PowerPlay
- Falconbrick
- Onsite Teams

n⚠ Applications without this experience will not be considered.n
- *Who We’re Looking For**
- 1–2 years relevant experience
- Construction / real estate background preferred
- SaaS exposure is a plus
- Strong Hindi & English communication
- Ability to manage multiple clients
- Open to regional travel
- *Education**

nBachelor’s degree in: Engineering / Architecture / BBA / BCA / Polytechnic or equivalentn
- *Benefits**
- Health Insurance
- Provident Fund
- Mobile Reimbursement
- Paid Leave

nJob Type: Full-timen

Pay: ₹25,000.00 - ₹35,000.00 per month

n

Benefits

n

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

n

Work Location: In person

📌 Regional Customer Success Manager (Gurugram)
🏢 Bandhoo Solutions and Services
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: regional customer success manager (gurugram) / gurugram
Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: regional customer success manager (gurugram) / gurugram