04 Apr
|
WEchartered Consultancy
|
Raipur
04 Apr
WEchartered Consultancy
Raipur
Apply on Kit Job: kitjob.in/job/45w4v5
We’re Hiring: Client Servicing Executive
Company: WEChartered Consultancy
Location: Gurgaon (On-site)
Role Overview
-We are looking for a client servicing executive to handle an international client and manage end-to-end creator outreach operations.
-This is a client servicing + partnerships role, where you will ensure smooth communication between the client, internal team, and creators.
Key Responsibilities
Client Servicing
• Act as the primary point of contact for the client.
• Understand client requirements and ensure consistent delivery
• Share regular updates, reports, and insights
• Maintain strong, professional client relationships
Creator Outreach & Partnerships
• Oversee outreach to creators via DMs, emails, and social platforms
• Ensure high-quality conversations with creators seeking funding
• Guide the team on how to engage effectively (non-robotic, contextual communication)
• Identify and improve outreach strategies for better conversion
Lead Management
• Ensure relevant and qualified creator leads are generated
• Review and filter leads before sharing with the client
• Maintain accuracy and quality in lead handover
Team Coordination
• Manage and guide a team of 5–6 members
• Ensure daily productivity and accountability
• Streamline workflows across outreach and reporting
Systems & Reporting
• Maintain CRM tools (Airtable or similar)
• Track outreach, responses, and lead status
• Ensure all data and communication is well-structured and documented
Who We’re Looking For
✅ 2–3 years experience in:
• Client Servicing
✅ Strong English communication (written & verbal)
✅ Experience handling clients independently
✅ Comfortable managing high-volume outreach and conversations
✅ Prior experience leading or coordinating a small team
Not a Fit If You Are:
• From core technical / IT project management backgrounds
• Looking for backend/operations-only roles with no communication
Good to Have
* Understanding of YouTube / creator ecosystem
* Experience in lead generation or outreach campaigns
* Ability to balance professionalism with a relatable tone
What Success Looks Like
* Smooth client communication with zero gaps
* Consistent flow of qualified creator leads
* High-performing, well-managed outreach team
Why Join Us?
* Work directly with an international client
* High ownership & visibility
* Quick-paced, execution-driven environment
* Strong growth in client servicing & partnerships
Apply on Kit Job: kitjob.in/job/45w4v5
📌 Client Servicing Executive (Raipur)
🏢 WEchartered Consultancy
📍 Raipur