04 Apr
|
Upalaksh Job Recruitment
|
Raipur
04 Apr
Upalaksh Job Recruitment
Raipur
Apply on Kit Job: kitjob.in/job/462wje
- *Job Description Voice Process Executive**
nWe are looking for a confident and customer-focused Voice Process Executive to handle inbound and outbound calls, provide accurate information, and ensure excellent client interaction. The role requires strong communication skills, patience, and the ability to resolve queries effectively while maintaining professionalism.n
- *Key Responsibilities :-**
- Handle inbound and outbound calls with professionalism
- Provide accurate information about services and processes
- Assist clients and candidates with queries and support requirements
- Maintain call records and update CRM systems
- Coordinate with internal teams for issue resolution
- Achieve performance targets related to call quality and customer satisfaction
- *Skills & Competencies :-**
- Excellent verbal communication and listening skills
- Robust customer service orientation
- Ability to handle pressure and objections calmly
- Basic computer knowledge (MS Office, CRM tools)
- Time management and multitasking ability
- Positive attitude, adaptability, and team spirit
- *Qualifications :-**
- Graduate in any discipline .
- candidates with up to 2 years of experience in voice process/customer service .
- **FOR MORE DETAILS CONTACT HR :
- (phone hidden)**
Apply on Kit Job: kitjob.in/job/462wje
📌 Voice Process Executive (Raipur)
🏢 Upalaksh Job Recruitment
📍 Raipur