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Job descriptionCircle Head – North EastRole OverviewWe are looking for a Circle Head – North East to lead and scale one of Confidential company’s fastest-growing retail markets.This is a high-impact leadership role with full P&L; ownership, where you will drive growth on the ground, build high-performing teams, and shape how customers experience a tech-enabled, omnichannel retail brand. You will operate like an owner—balancing scale, speed, and execution excellence.What You’ll Drive:1. Business Performance & GrowthOwn topline, profitability, and unit economics across the regionDrive same-store growth through conversion, ticket size, and repeatIdentify and unlock new growth pockets across cities and micro-markets2. Sales Strategy & ExecutionDefine and execute a sharp offline sales strategy with clear outcomesEnsure strong on-ground execution across stores with real-time performance trackingDrive a culture of accountability and bias for action3.



Team Leadership & CapabilityBuild and lead a strong bench of Area Managers and store teamsCreate a high-performance culture with transparent goals, ownership, and rewardsInvest in capability building across sales, service, and leadership4. Customer Experience & NPSOwn end-to-end in-store experience and NPS for the regionDrive customer-first behaviour through regular store immersion and feedback loopsEnsure consistently high standards of service, grooming, and selling5. Operational Excellence & EfficiencyMaximize store productivity through smart staffing and planningDrive tight inventory and cost discipline without compromising experienceIdentify gaps and solve for them quickly with strong execution rigor6. Market Intelligence & ExpansionStay deeply connected to local markets, competition, and consumer behaviourTranslate insights into actionable growth and expansion strategies7. Brand, Experience & Tech-Led RetailAct as the custodian of Confidential company’s brand—premium, accessible, and differentiatedEnsure every store reflects a seamless bl

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📌 Circle Head (Delhi)
🏢 Recognized
📍 Delhi