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Job Description

- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- SME in Denial Management
- Provide trend analysis of issues with their appropriate solutions to the respective supervisor.
- Review remittance and action the claim for solution towards payment.
- Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims.
- Adhere to SOP guidelines within established productivity standards.
- Report changes identified on payer adjudication guidelines.
- Knowledge on appeals management.
- Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.
- Ensure complete adherence to TAT and SLA’s as defined by the customer
- Maintaining patient confidentiality.

Required Skills for this role include:





- 5+ years of experience working on Revenue Cycle Management regarding medical billing.
- Expertise on Revenue cycle management and End to End resolution guidelines.
- Expertise with Windows PC applications that required you to use a keyboard, MS office, navigate screens, and learn recent software tools.
- Ability to work regularly from office scheduled shifts from Monday-Friday 5:30 pm to 3:30 pm IST.
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📌 Customer Care Senior Analyst (Chennai)
🏢 NTT Data
📍 Chennai