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Job Title: E-commerce Operations Manager

Location: On-site – Manesar, Haryana

Experience: 2–4 years

Salary: 5-6 LPA

About Kalakaram

Kalakaram is a fast-growing kids’ DIY brand focused on creativity-led products. We are looking for an E-commerce Operations Manager to oversee day-to-day marketplace operations, ensure smooth execution across platforms, and drive performance through data-driven decisions.

Key Responsibilities (KRAs):

1. Marketplace Operations Management

- Manage seller panels across Amazon, Flipkart, Meesho, FirstCry, and other platforms .
- Oversee product listings, catalog updates, pricing, and inventory management.
- Ensure smooth order processing, returns handling, and issue resolution.

2. PPC & Advertising Management

- Plan, execute, and optimize PPC campaigns across marketplaces (Amazon Ads, Flipkart Ads, etc.).
- Monitor key metrics such as ACOS, ROAS, CTR, CPC, and conversions .
- Continuously optimize campaigns through keyword targeting, bid adjustments, and A/B testing.

3. Inventory & Supply Coordination

- Track inventory levels and coordinate with warehouse/logistics teams to avoid stockouts or overstocking.
- Plan replenishment cycles based on sales trends and upcoming campaigns.

4. Sales Performance & Reporting

- Monitor daily/weekly sales performance across platforms.




- Prepare reports and dashboards with actionable insights.
- Identify growth opportunities and areas of improvement.

5. Listing & Conversion Optimization

- Work with content/design teams to improve product listings (titles, images, A+ content).
- Ensure alignment between keywords, ads, and product pages to maximize conversions.

6. Platform Coordination & Issue Resolution

- Liaise with account managers/platform support for issue resolution (listing suppression, reimbursements, etc.).
- Stay updated with platform policies, algorithm changes, and new features.

Requirements:

- 2–4 years of experience in e-commerce operations and marketplace management .
- Hands-on experience with seller panels (Amazon, Flipkart, etc.) and PPC ads .
- Strong understanding of marketplace metrics and performance optimization.
- Proficiency in Excel/Google Sheets for reporting and analysis.
- Detail-oriented, organized, and able to manage multiple platforms simultaneously.
- Experience with D2C or consumer brands is a plus.

What We Offer:

- End-to-end ownership of marketplace operations.
- Opportunity to work on a fast-scaling D2C brand.
- Team-oriented and growth-focused environment.
- Competitive compensation with performance incentives.

Apply on Kit Job: kitjob.in/job/466vmz

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