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Job Title: E-commerce Operations Manager
Location: On-site – Manesar, Haryana
Experience: 2–4 years
Salary: 5-6 LPA
About Kalakaram
Kalakaram is a fast-growing kids’ DIY brand focused on creativity-led products. We are looking for an E-commerce Operations Manager to oversee day-to-day marketplace operations, ensure smooth execution across platforms, and drive performance through data-driven decisions.
Key Responsibilities (KRAs):
1. Marketplace Operations Management
Manage seller panels across Amazon, Flipkart, Meesho, First Cry, and other platforms.
Oversee product listings, catalog updates, pricing, and inventory management.
Ensure smooth order processing, returns handling, and issue resolution.
2. PPC & Advertising Management
Plan, execute, and optimize PPC campaigns across marketplaces (Amazon Ads, Flipkart Ads, etc.).
Monitor key metrics such as ACOS, ROAS, CTR, CPC, and conversions.
Continuously optimize campaigns through keyword targeting, bid adjustments, and A/B testing.
3. Inventory & Supply Coordination
Track inventory levels and coordinate with warehouse/logistics teams to avoid stockouts or overstocking.
Plan replenishment cycles based on sales trends and upcoming campaigns.
4. Sales Performance & Reporting
Monitor daily/weekly sales performance across platforms.




Prepare reports and dashboards with actionable insights.
Identify growth opportunities and areas of improvement.
5. Listing & Conversion Optimization
Work with content/design teams to improve product listings (titles, images, A+ content).
Ensure alignment between keywords, ads, and product pages to maximize conversions.
6. Platform Coordination & Issue Resolution
Liaise with account managers/platform support for issue resolution (listing suppression, reimbursements, etc.).
Stay updated with platform policies, algorithm changes, and new features.
Requirements:
2–4 years of experience in e-commerce operations and marketplace management.
Hands-on experience with seller panels (Amazon, Flipkart, etc.) and PPC ads.
Strong understanding of marketplace metrics and performance optimization.
Proficiency in Excel/Google Sheets for reporting and analysis.
Detail-oriented, organized, and able to manage multiple platforms simultaneously.
Experience with D2 C or consumer brands is a plus.
What We Offer:
End-to-end ownership of marketplace operations.
Opportunity to work on a fast-scaling D2 C brand.
Team-oriented and growth-focused environment.
Competitive compensation with performance incentives.

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