Salesforce Functional Consultant (Bengaluru)

Salesforce Functional Consultant (Bengaluru)

06 Apr

|

Important Business

|

Bengaluru

06 Apr

Important Business

Bengaluru

Job Title: Salesforce Business Systems Analyst (SFDC – Techno-Functional)
Experience: 6–10 years
Location: Open / Hybrid

Role Overview
We are seeking a Salesforce Business Systems Analyst (BSA) with strong techno-functional expertise and excellent communication skills. The role will act as a critical bridge between business stakeholders and technical teams, ensuring Salesforce solutions effectively address business needs and drive user adoption.

Key Responsibilities

1. Stakeholder Partnership
Act as the primary liaison between business teams and Salesforce technical teams.
Partner with stakeholders across Sales, Service, Marketing, and Operations to understand business challenges.
Ensure Salesforce solutions are aligned with business objectives and deliver measurable value.
2. Requirements Gathering & Translation
Lead discovery and requirement-gathering sessions with business stakeholders.
Translate business needs into clear user stories, functional specifications, and acceptance criteria.
Create non-technical documentation that enables smooth collaboration with delivery teams.

3. Solution Design & Salesforce Expertise
Leverage Salesforce declarative capabilities including:
Flows
Validation rules
Process automation
Work closely with developers on solutions involving:
Apex
Lightning Web Components (LWC)
Provide input on solution design, data models, and integrations.
4. Project & Delivery Support
Support the end-to-end lifecycle of Salesforce initiatives—from ideation and design to testing, deployment, and post-launch support.
Participate in UAT planning and execution, ensuring business readiness.
Assist Product Owners and Project Managers with backlog prioritization and delivery tracking.
5. Communication, Training & Adoption
Communicate complex technical concepts in a straightforward, business-friendly manner for executive and non-technical audiences.
Develop and deliver training materials, demos, and walkthroughs to drive user adoption.
Provide clear viewpoints a

📌 Salesforce Functional Consultant (Bengaluru)
🏢 Important Business
📍 Bengaluru

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