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Job Title: Associate Director Department: Delivery Quality Job Overview: We are seeking an experienced and strategic Associate Director for Delivery Quality who will play a critical role in ensuring that all delivery projects meet the highest quality standards. This role is ideal for someone with a proven track record in quality assurance and project management, combined with a deep understanding of delivery processes in a fast-paced and results-driven setting.As the Associate Director - Delivery Quality, you will lead a team of professionals responsible for overseeing and enhancing the quality of project deliverables, defining quality standards, and implementing best practices across all phases of delivery. You will collaborate with senior stakeholders to ensure that quality expectations are met consistently and effectively, driving continuous improvements across the organization’s delivery functions.Key Responsibilities:Quality Assurance Leadership:Lead and manage the quality assurance and delivery quality teams,



ensuring high performance and adherence to best practices.Develop and execute a comprehensive quality management strategy to ensure consistent delivery of high-quality services.Monitor delivery performance across multiple projects and provide regular updates to senior management regarding quality metrics and progress.Define and implement quality standards and KPIs that align with organizational goals and client expectations.Process Improvement & Optimization:Continuously assess and improve delivery processes to drive efficiency and enhance the quality of output.Implement robust quality control mechanisms across various stages of the project lifecycle, from initiation to closure.Promote and instill a culture of continuous improvement across teams to deliver excellence in project delivery.Stakeholder Collaboration:Partner with cross-functional teams (such as Product Management, Operations, and Client Services) to ensure seamless integration of

Apply on Kit Job: kitjob.in/job/46qh1s

📌 Associate Director (Chennai)
🏢 Recognized
📍 Chennai