Salesforce BA (Bengaluru)

Salesforce BA (Bengaluru)

06 Apr
|
Assistnow
|
Bengaluru

06 Apr

Assistnow

Bengaluru

Under minimal supervision, documents requirements,nuse cases, user stories, and manages technical, functional and acceptancentesting for Salesforce features and enhancements. Designs technical andnbusiness solutions based on understanding of business needs.

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Communicates Salesforce feature requirements, facilitating timely resolution tonquestions related to how the product should function or how to prioritizenfeature development. Has accountability for the quality and value ofnimplemented product. May function as a liaison between the Salesforce users andnthe Salesforce Governance Board and provides key updates to the SalesforcenGovernance Board.

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<\/span><\/span>Has experience with the following:<\/span><\/span><\/b>

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- Strategic planning — to identify the organization's business needs

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2. Business model analysis — to define the organization's policies and marketnapproaches

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- Process design — to standardize the organization’s workflows
- Quality Control – responsible for the quality of the product<\/span><\/span><\/span>

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<\/div><\/span>

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Requirements<\/h3>Requirements:<\/b>n

- 3+ years of experience with Salesforce as a Business Systems Analyst
- 4+ years of experience as a Business Systems Analyst

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• Experience working on multiple project types (i.e. commercial off the shelf,nnew development, and enhancements/support)

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• Verbal/written communication and data presentation skills, including annability to effectively communicate with both business and technical teams

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- Proficient knowledge of Process and Workflow Management

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• Organizational & time -management skills with the ability to handlenmultiple tasks and business areas.

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- Proficient knowledge of Project Management – waterfall and Agile

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• Ability to communicate effectively with a wide range of audiences (technicalnand non -technical, staff and managerial), and in a wide range of settingsn(e.g., one -on -one, small group, in person, conference calls and via e -mail).

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<\/span><\/span><\/span>SalesforcenBusiness Analyst certified<\/b>

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Nice to haves:<\/b>

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- Certified Salesforce.com Administrator

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• Basic knowledge of key concepts and processes within the Software DevelopmentnLife Cycle

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• Proficient analytical skills and business acumen; proficient data rigor andnattention to details; proficiency in marketing and strategic framework; tracknrecord of managing multiple projects concurrently

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- Basic understanding of relational database architectures and tools

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• Advanced skills using Microsoft Excel. Basic skills/familiarity with othernMicrosoft business products (Word, PowerPoint, Visio, Windows) required.<\/span><\/span><\/span>

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<\/p><\/span>

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📌 Salesforce BA (Bengaluru)
🏢 Assistnow
📍 Bengaluru

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