ZP-328 | Finance Operations Consultant

ZP-328 | Finance Operations Consultant

13 Nov
Teradata Corporations
Marathi, Maharashtra

13 Nov

Teradata Corporations

Marathi, Maharashtra

Job Description

This support role for Global Renewals Support Center is an expansion to our current team. We are looking for someone with strong relationship management skills who wants to be on the bleeding edge of analytics technology to join our team as a Finance Operations Consultant. In this role the Consultant will provide back-office administration support for our Global Renewals organization. At a high level, this support consists of product licensing management, support entitlement administration, and contract renewal order creation/submission. This individual will play a critical role in supporting the account and delivery teams in their overall endeavor to provide our customers a world-class experience.

Key Requirements:

Bachelors degree in Finance, Accounting, Business or related field

Experience in a customer sales support or support planning role

Working knowledge of ERP Install Base and Contracts for Services environments

Experience working with large data sets to provide analysis, forecasting and ad hoc information

Experience using Salesforce

Advanced proficiency with Microsoft Office (Excel, Access, Word and PowerPoint)

Excellent English - written and verbal

If youre detail-oriented and an excellent team player, we want to hear from you! Submit your application and if there is a match, our hiring team will be in touch.

This role will work closely with our Sales and Finance Organizations.

This role will need to be proficient using Salesforce and able to learn new concepts and system process quickly. Including creating reports that aid with Data quality and monitoring.

This role requires the ability to understand many different internal systems (data sets) and how they overlap, while connecting the information contained to provide insights.

As this role involves collaboration with International counterparts, person should be flexible working in shifts.

Key Responsibilities:

Receive executed renewal order documentation

Update/Validate Product Licensing (install base) data

Update/Validate Support Entitlement (service level) and Advanced offerings

Create and Submit the Renewal order to the Teradata Order Management Group

Ensure initial invoice accuracy for customer delivery and provide on an as-needed basis support for invoice questions

Salesforce reporting, data monitoring, tracking, and updating

Experience/Skills Requirements

Strong attention to detail

Strong communication skills, ability to work across levels/organizations, ability to build trust-based relationships with senior non-financial managers

Results and success oriented, conveying a sense of urgency and driving issues to closure

Ability to work with high degree of self-direction

Ability to work in shifts

Work with confidential information

Ability to coordinate multiple tasks in a fast pace environment.

Able to work well under pressure and to very tight deadlines

Salesforce and FinancialForce

Oracle ERP, Order Management, Install Base, Contracts for Service

Experience using reporting, Business Intelligence tools such as Business Objects, Power BI, etc.

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