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Associate Director - Talent Acquisition (RCM)Location: ChennaiExperience: 12-18 years Type: Full-timeAbout ZinnovZinnov is a global management consulting firm that helps organizations make decisions that actually get used - and deliver results that matter. For over two decades, we've partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face:- Where should we invest?- How do we scale globally?- What capabilities will win in the next decade?Our work shapes market entry strategies, global operating models, M&A; decisions, and long-term growth bets. We're known for being data-led, execution-focused, and outcome-driven - not opinion-heavy slideware.At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D;, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity.Zinnov isn't for everyone. It's for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions - not just presentations.Why Globalization ExcellenceZinnov's Globalisation Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end - from Design & Discovery to Build, Scale, and Run. In GE, you don't work in silos. You: - Own complex, end-to-end client journeys - Work across GCC advisory, managed services, and BOT / outsourcing models - Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution - and where talent plays a defining role.Why Zinnov - Talent SolutionsZinnov's Talent Solutions practice partners with global enterprises to build and scale high-performance teams across technology, healthcare, and operations.In this role, you will:- Lead large-scale hiring for a global US healthcare client- Play a key role in building a Global Capability Center (GCC)



from the ground up- Act as a strategic advisor on RCM talent, not just a recruiterAbout the RoleAs an Associate Director - Talent Acquisition (RCM), you will lead end-to-end hiring for a high-impact US healthcare client, driving large-scale recruitment across Revenue Cycle Management (RCM) roles.This is a strategic + execution role where you will:- Solve complex hiring challenges in a constrained RCM talent market- Balance quality, timelines, and scalability- Partner closely with global clients and internal leadershipWhat You'll Do1. RCM Talent Strategy & AdvisoryPartner with client leadership to define hiring strategy across: - AR follow-ups, denials, hospital & physician billingProvide market insights on:- Talent availability and skill gaps- Compensation benchmarks specific to RCM- Trainable vs ready-to-deploy talentAdvise stakeholders on hiring trade-offs:- Quality vs ramp timelines- Specialized vs cross-trainable talent2. End-to-End Hiring Ownership- Own complete recruitment lifecycle: Sourcing - Screening - Offer - Joining- Drive large-scale hiring (100s of hires) within tight timelinesBuild pipelines across:- Hospital billing- Physician billing (cross-trainable talent)- Entry-level and lateral roles3. Specialized / Niche HiringLead hiring for complex RCM areas such as:- Acute care billing- Critical Access Hospitals (CAH)- Rural healthcare workflowsDesign innovative hiring approaches for low-supply skills:- Hire + train models- Alternate talent pools- Candidate readiness frameworks4. Stakeholder & Client ManagementPartner with:- US-based client stakeholders- India operations and delivery teams- Training / academy teamsDrive alignment on:- Hiring quality benchmarks- Interview calibration- Hiring philosophy (entry vs trained talent)Manage complex, fast-paced environments with distributed teams5.



Hiring Operations & MetricsOwn and improve key hiring metrics:- Time-to-fill- Conversion ratios- Offer-to-join- Cost per hireDrive data-led decision making to improve funnel efficiency and outcomes6. Compensation & Market Alignment- Ensure compensation aligns with RCM market realitiesProvide real-time feedback on:- Offer competitiveness- Candidate expectations- Market trendsMinimize offer drop-offs through proactive alignment7. Team LeadershipLead and scale a high-performing TA teamDrive:- Recruiter productivity- Screening quality- Process disciplineCoach team on RCM domain understanding, not just recruitment execution8. Collaboration with Training / AcademyWork closely with training teams to:- Define hire vs train strategy- Improve training-to-production conversion- Build candidate readiness frameworksWhat You 12-18 years of experience in Talent Acquisition- Solid experience in Healthcare/RCM hiring (must-have)Proven track record in:- High-volume hiring (100s-1000s)- Leadership and niche hiring- Experience working with US healthcare clients / BPOsCore Skills- Deep understanding of RCM processes (AR, billing, denials, coding)- Strong stakeholder management with global clients- Ability to operate in high-pressure, fast-scaling environments- Strong problem-solving and decision-making skills- Data-driven approach to hiring and execution- Strong ownership and accountabilityWhy This Role is Unique- Opportunity to build an RCM GCC from scratch- Work directly with global healthcare leadership- Solve complex talent challenges in a niche domain- Influence both hiring strategy and execution at scaleIdeal ProfileA senior RCM Talent Acquisition leader who combines deep domain expertise, strong stakeholder influence, and large-scale hiring execution to build high-performing healthcare teamsWhat Success Looks Like- Successful ramp-up of large-scale RCM hiring within timelines- Strong offer-to-join and conversion ratios- High stakeholder confidence and client satisfaction- Efficient, data-driven hiring operations and reporting- Well-trained, high-performing TA team and pipelines (ref:iimjobs.com)

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📌 Zinnov - Associate Director - Talent Acquisition - Healthcare/Revenue Cycle Management (Chennai)
🏢 ZINNOV MANAGEMENT CONSULTING PRIVATE
📍 Chennai