Installation, configuration, and support of Creo Suite of PTC tool in addition to other CAD tools (AutoCAD, Solidworks, Cadence, Creo Elements Direct Drafting).
Ensures up time KPI and system stability.
Windchill business administration including change management
Windchill System Administration to ensure up time KPI and system stability
Provide User Management and support for 600 local and remote users, manage system access across project teams to ensure compliance, and maintain best practices.
Interact with existing vendors for support and troubleshooting.
Management of other reporting and collaboration tools in the engineering environment.
Maintain Team documentation
Testing and implementing new version of supported applications
Gather requirements for business processes and determine ways to optimize/improve CAD and PLM setup and workflows, as well as identify where functionality can/cannot meet user requests.
Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Education & Experience: The ideal candidate will have
Total Experience in years: 5 to 8 years
Graduation/ Degree: IT Graduate or Engineering Graduate
Background and Skills: The ideal candidate will have
Domain (Preferred Industry)
End user support for Creo Parametric 3.0 and Creo Simulation, AutoCAD, Cadence and Solidworks
End user support in a Global engineering team environment (multiple Global locations)
Experience in Windchill 11.0 business and system administration
Understanding of the Windchill workgroup manager (stand alone and embedded)
Understanding of the Windchill change management process and general engineering processes
Experience installing, configuring, and supporting Creo Parametric and the Windchill tools
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