Virtela India Private Ltd
Basic networking knowledge
Excellent written and verbal communication skills
Strong interpersonal and problem-solving skills
Excellent analytical and organizational skills
Willing to work in 24x7 rotational shift
Ability to take initiatives for individual projects as well as work in a team environment
Eagerness to learn order management, stakeholder management, time management, awareness of the latest technologies.
Responsible for provisioning circuits and coordinate with other groups in implementing data services. Maintain critical information in the data services database.
Place and process orders for circuits like DSL, Ethernet, ISDN, T-1 / E-1, Fractional T-1 / E-1,DS-3 etc., with various vendors / carriers across the globe.
Act as a bridge between customers / internal stakeholders and circuit vendors.
Coordinate with internal NTTGN groups, vendors/suppliers, and customers to implement customer orders in a thorough and timely manner.
Enter status notes and other items related to the activities taking place during the order life cycle in the company internal portal to ensure proper tracking of the order by all internal stakeholders.
Escalate orders issues whenever and wherever necessary to make sure that the orders are delivered on time to the customers.
Coordinate scheduling technicians and work with Customer Network Implementation Engineers.
Troubleshoot circuit related issues occurred during the time of implementation.
Assist peers with issues.
Any additional task given to the incumbent from time to time based on business needs
1.1.4 TRAINING AND CERTIFICATION Not mandatory
0 to 6 months.
Bachelor in Engineering - Computers/Electronics /Communication or related field
Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
Work Profile:- Participate in Client strategic planning process. Convert, compose and confer client’s needs. Plan and review compensation actions; enforcing policies and procedures Fore [...]
Work Profile:- Should have Excellent Communication Skills and Convincing Power. Fluent in English & Hindi Should be able to work with a Team. Answering screening and forwarding incoming p [...]
Job Role: To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. Analyzing financials and evaluating [...]
Location-Mumbai Job type –Full-time Salary-Max ₹ 3.6 lakhs p.a. Responsibilities and Duties Multitasking General management Finding new markets with management Research C [...]