Technical Support Executive(Linux/Windows/Web Hosting) - (P-753)

Technical Support Executive(Linux/Windows/Web Hosting) - (P-753)

13 Nov
|
hostripples
|
Vani

13 Nov

hostripples

Vani

Job Description



Technical Support Executive(Linux/Windows/Web Hosting) (min 1 years)



Responsibilities Working with customers to identify software problems and advising on the solution.

Logging and keeping record of customer/employee queries.

Ability to give software Demo to customers.

Updating self help manual so customers/employees can try to fix problems themselves.

An in depth understanding of the software customers are using.



An ability to assess each customer or employees IT knowledge levels.

Logical thinker & Ability to deal with difficult callers.

Good communication skills.

Good analytical and problem solving skills

Comfortable to work in US shift.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25375405/technical-support-executivelinux-windows-web-hosting-p-753-vani/?utm_source=html

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