[E-484] - Quality Analyst

[E-484] - Quality Analyst

13 Nov
Bangalore Rural

13 Nov


Bangalore Rural

Roles and Responsibilities

- Execution of MR Office tasks & project

- Write / Review process documents with Stakeholders

- Craft workflows

- Manage processes

- Influence service quality

- Drive continuous improvement of processes across the board

Desired Candidate Profile

- Preferred to have 1-2 yrs of prior experience in Process Design / Quality

Excellent communication in English &Hindi;

- Essentials

- Disciplined persona

- Working knowledge of MS Office suite. Especially Excel, Word, Visio & PPT

- Working knowledge of Google tools. Especially G-Mail, G-SS, G-Slides & G-Calendar

- Ability to manage external stakeholders

- Ability to collaborate

- Desirables

- Good at number crunching

- Proactive rather than reactive

- IT literate for applications

- Continuously review processes to improve the effectiveness of Service Delivery and Customer Experience

- Inculcate Quality as a Culture

Perks and Benefits

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