Sapwood Ventures Pvt. Ltd.
Roles and Responsibilities
- You will be engaging effectively with potential customers and ensuring a smooth on-boarding process for them with us.
- You will be understanding customer requirements and translating them into deliverables.
- You will be attending to customer emails and phone calls on a daily basis.
- You will be looking after stakeholder management between various teams and customers.
- You will be up-selling and cross-selling complementary our products
- You will be ensuring timely delivery by communicating within teams
Desired Candidate Profile
- 1 -3 years of experience in customer success
- Excellent written and verbal communication skills
- Technical knowledge required to work in a cyber security organizations customer facing role
- Ability to build rapport with the stakeholders
- Willingness to work in a remote setup
Perks and Benefits
- Growth-oriented and open environment
- Opportunity to deep dive into cyber security industry
- A unique appraisal cycle
- Amazing workcations
- 5-day work week
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