Customer Success Specialist C-145

Customer Success Specialist C-145

13 Nov
Sapwood Ventures Pvt. Ltd.

13 Nov

Sapwood Ventures Pvt. Ltd.


Roles and Responsibilities

- You will be engaging effectively with potential customers and ensuring a smooth on-boarding process for them with us.

- You will be understanding customer requirements and translating them into deliverables.

- You will be attending to customer emails and phone calls on a daily basis.

- You will be looking after stakeholder management between various teams and customers.

- You will be up-selling and cross-selling complementary our products

- You will be ensuring timely delivery by communicating within teams

Desired Candidate Profile

- 1 -3 years of experience in customer success

- Excellent written and verbal communication skills

- Technical knowledge required to work in a cyber security organizations customer facing role

- Ability to build rapport with the stakeholders

- Willingness to work in a remote setup

Perks and Benefits

- Growth-oriented and open environment

- Opportunity to deep dive into cyber security industry

- A unique appraisal cycle

- Amazing workcations

- 5-day work week

The original job offer can be found in Kit Job:

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