(VV-999) - Client Support Manager - Voice Support

(VV-999) - Client Support Manager - Voice Support

13 Nov
|
ARCHETIVE SOLUTIONS PRIVATE LIMITED
|
Chennai district

13 Nov

ARCHETIVE SOLUTIONS PRIVATE LIMITED

Chennai district

Shift - Evening /Night Shift





Responsibilities:



- Continuous interaction with the vendors and the clients based out of USA.

- Excellent Verbal and Written Communication Skill in English is a must.

- Job Role will involve but not limited to exceptional handling client calls and emails.

- Multitasking will be an essential requirement for this job role.

- You should be a proactive problem solver who would understand and properly interpret the clients requirements and track the order system.

- Exceptional handling of MS Office Suite, CRM & Web Based Applications with competent handling of phone calls and emails is required.

- Convey accurate and required information to the Clients and Other Stakeholders







Required Candidate profile



Graduates with minimum 3 years of international BPO experience in voice process would be preferred.



- Excellent written and oral communication skills, judgment and decision making skills

- should be flexible to work in night shifts

- Do Only apply if you have International Calling experience.





Perks and Benefits



Fixed Salary Plus Monthly Incentives

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25375611/vv-999-client-support-manager-voice-support-chennai-district/?utm_source=html

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