Target Corporation India Pvt Ltd
Lead Specialist Marketplace Operations Apply Now Job ID: R0000155004 job family: Business Process & Operations schedule: Full time Location: Target Corporation India Pvt. Ltd., Bangalore, Karnataka, India, 560045; ABOUT US
Expect the Best. At Target, we have a vision: to become the best - the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development.
It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.
ABOUT THIS OPPORTUNITY
In this role, you will lead timely, accurate and professional operational support to internal and external partners. You will provide day-to-day support capabilities for business-to-business (B2B) partners that together elevate Targets digital business.
Mange partner service and support for incoming requests via multiple communication methods: examples may include email/case management and calls
Independently own and manage the returns disputes and payment disputes processes for over 250 US Sellers
Ensure accurate processing of return disputes for Target Plus Sellers to ensure accurate and timely payouts
Drive initiatives independently and work with peers and leads to improve process efficiency in partner communication
Directly work with the Centralized Returns Center in Indianapolis to streamline the guest return process
Respond to and resolve partner questions and issues through incident recognition, research and isolation, resolution, escalation and follow up
Ensure communication of changes in process with the global team
Identify opportunities for process improvements and collaborate with team leaders towards implementation
Education Expectations: 3 year degree or equivalent
Job Related Experience: A minimum of 2 years experience
Prior experience in digital commerce / retail
College degree or equivalent work experience
Strong verbal and written communication skills
Excellent organizational skills and ability to prioritize
Willingness to embrace ambiguity and remain flexible
Ability to multi-task with a high sense of urgency and initiative
Naturally curious; enjoys researching root issues
Strong interpersonal skills
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
Position Summary Talent Acquisition Specialist At Deloitte, we are known for being a standard of excellence and our employees are the drivers behind. As part of this role you will be entrusted w [...]
Job Description Position Overview In this role, you will actively be involved in maintaining Autodesks global lead assignment rules to ensure goals and objectives are met. You will be responsible f [...]
Job Requisition ID # 21WD54062 Position Overview In this role, you will actively be involved in maintaining Autodesk’s global lead assignment rules to ensure goals and objectives are met. You will b [...]
Job Description Who We Are Micro Focus is one of the worlds largest enterprise software providers, delivering the mission critical software that keeps the digital world running. We combine pragmati [...]