D743 | urgent hiring For customer Care executive.

D743 | urgent hiring For customer Care executive.

13 Nov
|
WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED
|
Gurgaon district

13 Nov

WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED

Gurgaon district

- Achieve daily/weekly sales targets basis the floor average

- Highly skilled in convincing people to create sales from potential leads



- Handle and resolve customer complaints and ensure that they are heard and are engaged with our brand

- Obtain and evaluate all relevant information to handle product and service inquire





- Provide pricing and delivery information to customers

- Process orders, forms, applications and requests

- Organise workflow to meet customer timeframes and take ownership and accountability

- Direct requests and unresolved issues to the designated resources

- Manage customers' accounts and keep records o f customer interactions and transactions along with the details of inquiries, comments,

complaints and the action taken

- Communicate, coordinate and work collaboratively with internal departments

- Follow up on customer interactions and provide feedback on the efficiency of the customer service process

- Flexible to work on 6 days roster



- Graduation with at least 2-3 years of relevant work experience in handling customer service operations (Preferably Sales)

- Excellent verbal and written communications skills with the ability to work confidently

- Ability to think logically and multitask along with good problem-solving skills

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25375995/d743-urgent-hiring-for-customer-care-executive-gurgaon-district/?utm_source=html

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