LJ-921 - Technical Support Engineer

LJ-921 - Technical Support Engineer

13 Nov
|
Vantage Integrated Security Solutions Pvt Ltd
|
Greater Noida

13 Nov

Vantage Integrated Security Solutions Pvt Ltd

Greater Noida

Job Description



Technical Support Engineer No. of Openings:

4



Experience:

2 to 5 yrs



Location: Noida



Qualification:

Dip or B.Tech Computer Science/ IT or EEE



Skill Set:

Job Responsibility

Customer Focus and Revenue generation

A-Maintain all revenue data for changeable support

B- Maintain data of DDNS, DCR Report etc.

C-Provide technical support for Project site (Milestone, Mirasys support).

D-Provide training for dealer, customer, internal engineer for CCTV, IPC, and Access control, VDP, Biometric machine and other

E- Provide technical support email, team viewer, telephonic, whatsApp chat

F-Understand customer requirement and pitch the product to dealer, sales team



G-Regular feedback/updates to customers as and when required to increase customer satisfaction.

H-Creation and maintenance of required data with accuracy and quality.

I-Align engineer for site visit if required.



Job Profile: Technical Support Engineer



Interpersonal and communication Skills

A-Conducting required root cause analysis and suggesting/discussing observations/solutions

B-Ensures teamwork and co-operation, track and share performance of the team.

C-Communicates effectively. Displays effective interpersonal skills.



Ready to join immediately preferred.



Attributes: CCTV, IPC, and Access control, VDP, Biometric machine and other.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/25376234/lj-921-technical-support-engineer-greater-noida/?utm_source=html

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