Customer Service Associate (Pune)

Customer Service Associate (Pune)

06 Apr
|
Accenture
|
Pune

06 Apr

Accenture

Pune

Skill required: Retirement Solutions - Payment Operations

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do?
We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance workplace and offers a flexible operating model that can meet the unique needs of each market segment.You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout,



Lumpsum, Defined contribution, Client Service Management, Plan document, Plan ImplementationProcesses and activities involved in managing and facilitating financial transactions, including payment processing, reconciliation, fraud detection, risk management, and customer support, typically conducted by banks, payment processors, or financial institutions.

What are we looking for?

- 3+ Years experience in US retirement domain

Roles and Responsibilities:
- Quality check for the Payout Process
- Do RCA of error
- Maintain SLA
- Maintain Process document
-

Qualification Any Graduation

📌 Customer Service Associate (Pune)
🏢 Accenture
📍 Pune

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