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Job Summary

Responsible for managing investigation cases by understanding client requirements, assigning cases to Field Investigators/Executives, and ensuring timely completion with quality evidence within the defined TAT. The role also involves coordinating with internal teams, maintaining MIS and reports, and ensuring smooth communication with insurance clients.

Key Responsibilities

Assign and supervise investigation cases.

Ensure evidence collection and timely case completion.

Coordinate with clients, field officers, and the medico team for report preparation.

Upload reports on client portals and maintain MIS and case records.

Achieve monthly targets with 95%+ TAT compliance.

Required Skills

Strong communication and coordination skills

Good MIS and reporting knowledge

Ability to manage field teams and multiple cases

Qualification

Graduate in any discipline

Relevant experience in insurance/operations preferred.

Odia language proficiency preferred [Optional]

Job Type: Full time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

Apply on Kit Job: kitjob.in/job/47c3g1

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