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Overview

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About Business Unit:

nThe Business Management team empowers our leaders to manage our client businesses, supporting them with business systems and processes enabled by latest technology and data-driven insights for better decision making. We are primarily responsible for design, development and governance of the business data, delivery performance, resource management and project management of critical initiatives to realize corporate strategy and goals. The teams measure, manage, and connect business metrics across verticals to build a single view of impact areas within the organization.n

They augment our leaders with insights, strategic vision, and actionable plans to function effectively. Equipped with data and technology, the team is keen on bringing novel business solutions to life.

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Epsilon is seeking a highly experienced individual to join our

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Resource Management team as a

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Senior Resource Manager Analyst. As a key member of the team, you will play a critical role in optimizing resource utilization, ensuring efficient project staffing, and driving resource forecasting initiatives. This position offers an excellent chance to use your expertise and make a significant contribution to the organization.

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Primary purpose of this profile:

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We are seeking an experienced Resource Management professional with 5-8 years of experience in IT services, consulting, or product organizations. The ideal candidate will be responsible for effectively managing staff allocation, capacity planning, bench management, and utilization to ensure optimal workforce efficiency.

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This role requires strong communication, negotiation, and stakeholder management skills,



along with the ability to collaborate across teams and drive data-driven resource planning decisions.

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Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

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Responsibilities

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- Manage and lead resource allocation, demand, and supply to ensure optimal utilization and timely project fulfillment.
- Collaborate with business partners and leadership to understand staffing needs, project timelines, and skill requirements.
- Track and monitor resource availability, skill inventory, and capacity to proactively identify gaps and recommend hiring or training initiatives.
- Work closely with cross-functional teams including L&D;, HR, Finance, and other shared services as part of resource management responsibilities.
- Develop and maintain reports and dashboards for business partners; provide regular updates to leadership to support decision-making.
- Coordinate with Talent Acquisition (TA) and HR teams to support seamless onboarding of resources.
- Facilitate workforce planning aligned with business demand and supply, ensuring timely fulfillment.
- Ensure compliance with internal policies and regulatory requirements related to staffing and resource management.
- Operate effectively with a high degree of autonomy and independence in a dynamic environment.

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Qualifications

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- Bachelor's degree in Business Administration or a Master's in Business Administration (MBA).
- Minimum

n5 years of experience in resource management, preferably withn

Big 4 or Tier-1 services/consulting organizations.

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- Strong understanding of resource utilization, bench management, and demand-supply capacity forecasting.
- Excellent analytical, communication, and interpersonal skills.
- Proven ability to manage multiple priorities, deadlines, and stakeholders in a complex business environment.
- Proficiency in resource management tools and MS Office Suite, including reporting and dashboarding.
- Familiarity with IT industry resource management practices, skills, and emerging technologies.

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Additional Information

nEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.n

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistentl

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📌 Senior Resource Management Analyst (Bengaluru)
🏢 Epsilon
📍 Bengaluru