Hiring Associates (both Experienced and Freshers) for a BPO providing services to both domestic and international clients and a subsidiary of Indigo based in Noida - 142.
Work Location: Noida Sector 142
Work Mode: Office
Experience: 0 to 5+ years (BPO Voice Process)
Eligibility: Any graduate
Gross Salary (Freshers): 20,000 gross per month
Gross Salary (Experienced): up to 35,000 per month
Working Days: 5 days
Shifts: Rotational (Day and Night)
Advantages: Shuttle service available from the Botanical Garden metro station to the office in Noida Sec-142.
Free Cab Service: one‑side free cab service available for night shift candidates.
About the Role: Hiring both experienced and freshers for International and Domestic Voice Support Experts for leading domestic and international customer support process. The role involves handling inbound/outbound calls for flight bookings, changes, cancellations, refunds,



and travel‑related queries of customers.
Key Responsibilities

Handle inbound/outbound voice calls for international and domestic travel customers
Assist with flight bookings, rescheduling, cancellations, and refunds
Follow call scripts, SOPs & compliance guidelines
Deliver accurate information with high customer satisfaction
Achieve defined KPIs: AHT, CSAT, Quality, and First Call Resolution
Maintain data confidentiality & adhere to global service standards
Coordinate with team leads & SMEs for escalations and case closures

Required Skills

Strong English communication.
Customer handling & problem solving.
Ability to work on night shifts and a rotational roster.

For further assistance please call/WhatsApp Ashutosh at (phone hidden).
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📌 Hiring Associates For BPO based in Noida Sector 142 (Dadri)
🏢 GIST Management Solutions
📍 Dadri