Project Role Business Process Designer Project Role Description Analyzes develops and improves workflows Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness Collaborates with business users to identify and define detailed product requirements and use cases Design continuous monitoring and feedback collection to help them refine processes over time Must have skills Hotel and Lodging Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As a Business Process Designer you will engage in a dynamic environment where your primary focus will be on analyzing developing and enhancing workflows A typical day involves collaborating with various business users to identify inefficiencies in existing processes proposing innovative solutions and designing continuous monitoring systems You will also be responsible for collecting feedback to refine processes over time ensuring that the workflows are optimized for effectiveness and efficiency Roles Responsibilities 1 Engage with your target stakeholders - build rapport and trust as you prepare them for the upcoming change 2 Primary go-to-person for your target stakeholders with the goal to make the change frictionless for them - be their liaison with other subject matter experts leaders other teams across the program 3 Manage the change working closely with your target stakeholders - enabling guiding them managing the risks helping resolve issues and holding them accountable for their assigned tasks Key responsibilities include 4 Enable users with the understanding of the relevant tools and processes 5 Assist users in timely completion of the required change management tasks 6 Review and ensure accuracy and quality of the change tasks 7 Triage process and or system issues and seek additional help promptly 8 Monitor report the health of the change and escalate when needed 9 Analyze repeat questions issues learnings and suggest best practices 10 Contribute to continuous improvement of the processes knowledge tools Professional Technical Skills Must have 1 Hospitality skills - Hands on process functional knowledge by virtue of either having worked at a hotel hospitality aviation travel company or worked on a project in any of such industry sub-segments - Minimum 2 years 2 Collaboration skills - Excellent project management coordination skills - demonstrated experience working directly with external internal global stakeholders 3 Communication skills - Excellent spoken written proficiency in English language - demonstrated experience working directly with external internal global stakeholders Nice to have 4 Experience with any application transformation project as a business analyst developer tester any role Should have any one 5 Data skills - hands-on experience working on any data skill in migration transformation related project - Minimum 2 years 6 Analysis Functional skills - relevant strong direct working experience with clients as a functional consultant business analyst systems analyst - Minimum 2 years 7 Change management - experience of directly managing being deeply engaged in any major business transformation program - Minimum 2 years Additional Information - Should have a minimum of overall 4 years of relevant profession experience - Should have 15 years of full time education - Location Bangalore primary Gurgaon secondary - Should be ready to work in US and EMEA Shifts 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities
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📌 Business Process Designer (Bengaluru)
🏢 Accenture
📍 Bengaluru
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